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Category: Knowledge Base
How To Add My Knowledge Base To My Website?
(KB10000059)
To add a link to your existing website to show your Knowledge Base, simply direct your hyperlink to: http://crmboost.com/crm2/kb.fwx?x=[compid] Where [compid] must be replaced with your company id located on t ... |
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How To Add A Question To Knowledge Base?
(KB10000121)
To add a new question to your Knowledge Base, type "Create New" on the search bar and click "Search" Fill out the following fields, type your question, select category, choose Keywords and answer. Once done clic ... |
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How To Edit A Knowledge Base Question?
(KB10000122)
To edit a question from the Knowledge Base, select the question by opening it, Click on the number next to question on top. You will be able to make changes to question as you please. Once done click "save". ... |
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How To Upload A File To The Knowledge Base?
(KB10000125)
To add a file into a question in the Knowledge Base when you are creating or editing a question, click "Upload File" Browse for the document you wish to upload. Once done click Submit and "Click here to go back ... |